The CIBC Centre for Patients & Families is located on the 1st floor of Jim Pattison Pavilion behind the Information Desk. The resource centre has staff available to help you locate information, medical and non-medical, as well as accessing community resources. Internet access and a copy/fax machine are also available for patients and visitors.
Click here to go to the CIBC Centre for Patients & Families web site.
Cafeterias & Food Outlets
Sassafras Cafeteria offers a wide variety of foods. Relax in its large seating area, which includes lounge chairs, sofas and an outdoor patio. It is located on the 2nd floor of Jim Pattison Pavilion and the 3rd floor of Centennial Pavilion. Sassafras is open every day from 6:30am to 7:00pm.
Café Ami offers a full range of sandwiches, pastries and cookies. It is located at the main entrance of Jim Pattison Pavilion. Café Ami is open every day from 6:00am to 11:30pm.
Kookaz Café offers a variety of food, including soups, panninis, pasta dishes, pastries and cookies. It located on the main floor of the Diamond Health Care Centre, across the street from Jim Pattison Pavilion (Laurel Street Exit). Kookaz Café is open Monday to Friday from 6:00am to 5:00pm.
SaladLoop™ offers a variety of greens/legumes, fruits and beverages. It is located on the main floor of the Diamond Health Care Centre, across the street from Jim Pattison Pavilion (Laurel Street Exit). The SaladLoop™ is open Monday to Friday from 7:00am to 6:00pm.
Sushi Bento Nouveau offers hot and cold ready-to-eat Asian food, including sushi combos and noodles. It is located on the main floor of the Diamond Health Care Centre, across the street from Jim Pattison Pavilion (Laurel Street Exit). Sushi Bento Nouveau is open Monday to Friday from 10:30am to 5:00pm.
Health care interpreters are available to help with communication between non-English speaking patients and staff. Interpreting services are also available for Deaf, Deaf-blind and Hard of Hearing patients. If you or your family need an interpreter, please speak to a staff member.
In addition to the services provided by the BMT Chaplain, there is a Sacred Space on the 1st floor of Centennial Pavilion, near the main entrance. This quiet room is open to everyone for prayer, meditation and reflection.
The VGH Gift Shop on the 1st floor of Jim Pattison Pavilion has a wide variety of items, including slippers, toiletries, phone cards, stamps, stationary and assistive devices such as reachers. The Gift Shop is staffed by volunteers and profits are used to benefit hospital patients.
There are two 24-hour ATM banking machines in the hospital. They are located next to the Gift Shop (Jim Pattison Pavilion, 1st floor) and at the entrance of the Sassafras Cafeteria (Jim Pattison Pavilion, 2nd floor).